TravisBickle
New Member
- Joined
- Oct 22, 2006
- Messages
- 3
- Reaction score
- 0
This may sound harsh, but experience has taught me a HUGE lesson!
I ordered from the Doc back in August. Sent cash ($130) from US with clear order details and several alternate choices in the event my first choice was unavailable. Included my email address; never received a single email confirming order, receipt of money or shipment.
After several weeks, I sent an email to the Doc, but NO RESPONSE was received. I sent several additional emails, spaced apart over several ensuing weeks. Still NO RESPONSE. My emails became angrier, but I never received so much as a considerate reply.
Over two weeks ago, giving the Doc the benefit of the doubt (assuming an underpaid postal worker stole my money), I tried a second time. This time, I ordered online with a credit card. I placed two separate orders so that my chances were better of receiving at least one. I received an email for the order confirmation (payment received) on both orders, but I only received an email confirmation of shipment for one of the orders. I verified that my credit card had been charged for both orders (total $225).
A week ago, I sent an email to the Doc to inquire if both orders had been combined (why did I receive shipment confirmation for only one order when payment for both orders had been taken off my credit card?). I included my order # in the subject line. NO RESPONSE.
Last week, I sent another email because I had not received anything yet (mail or email) and to follow up on my unanswered email. Again, I included my order #s in the subject line. NO RESPONSE.
Upon double-checking my order confirmation, I did notice that my country was listed wrong in my address, for which I sent another email to apologize and confirm that this mistake was corrected (it was pretty obvious from my city what the country should be and my second order was completely correct).
When I ordered from Gypsy (cash in mail), I received my order in less than two weeks.
With a loss of $355, I will NEVER order from Doc again, and I will suggest the same to all my buddies. Gypsy from now on....I just hope he gets his online credit card option working again real soon.
I ordered from the Doc back in August. Sent cash ($130) from US with clear order details and several alternate choices in the event my first choice was unavailable. Included my email address; never received a single email confirming order, receipt of money or shipment.
After several weeks, I sent an email to the Doc, but NO RESPONSE was received. I sent several additional emails, spaced apart over several ensuing weeks. Still NO RESPONSE. My emails became angrier, but I never received so much as a considerate reply.
Over two weeks ago, giving the Doc the benefit of the doubt (assuming an underpaid postal worker stole my money), I tried a second time. This time, I ordered online with a credit card. I placed two separate orders so that my chances were better of receiving at least one. I received an email for the order confirmation (payment received) on both orders, but I only received an email confirmation of shipment for one of the orders. I verified that my credit card had been charged for both orders (total $225).
A week ago, I sent an email to the Doc to inquire if both orders had been combined (why did I receive shipment confirmation for only one order when payment for both orders had been taken off my credit card?). I included my order # in the subject line. NO RESPONSE.
Last week, I sent another email because I had not received anything yet (mail or email) and to follow up on my unanswered email. Again, I included my order #s in the subject line. NO RESPONSE.
Upon double-checking my order confirmation, I did notice that my country was listed wrong in my address, for which I sent another email to apologize and confirm that this mistake was corrected (it was pretty obvious from my city what the country should be and my second order was completely correct).
When I ordered from Gypsy (cash in mail), I received my order in less than two weeks.
With a loss of $355, I will NEVER order from Doc again, and I will suggest the same to all my buddies. Gypsy from now on....I just hope he gets his online credit card option working again real soon.